Small Business IT Support

Small Business IT Support

Our Small Business IT Support package is Proxle’s general business service offering. Our network monitoring application, the expertise of our network engineers and the rewards of proactive maintenance come together to provide a complete service model for any businesses needs.

What’s Included?

  • 24/7 Critical Support Services – We know how important it is to keep your critical network devices always functioning. So we provide a 24/7/365 service for critical devices at no additional charge.
  • Managed Security – Edge device security for your Firewall, VPN and Email filtering, with monitoring and management for all elements of your information technology infrastructure. (This keeps the “bad guys” out of your network and helps keeps your data safe!)
  • Onsite Backup – A complete business continuity plan along with state-of-the-art backup and disaster recovery solution for your business that will allow you to continue operations in any unforeseen circumstances.
  • Virtual CIO – Virtual Chief Information Officer is a service Proxle offers in order to provide executive level insight and guidance relating to information technology. Also, we will meet with your business’s upper management on a quarterly basis in order to collaborate on support provided by Proxle.
  • Server Management – We run daily, weekly and monthly service processes and maintenance tasks in order to ensure the longevity of your servers.
  • Vendor Management – Proxle will work with all of your “technical vendors” so you and your staff can focus on the productivity of your business.
  • Managed Antivirus – An additional layer of protection for your desktops and laptops to keep spyware, viruses and malicious exploits away. With this feature, your desktops and laptops are protected when users access public Wi-Fi networks, browse an infected website, respond to a malicious invitation or insert a contaminated removable drive, into their machine. Any attempt to compromise your system will be met with the most up-to-date, stringent defense available, with updates monitored on an hourly basis to ensure they are up to date and actively running at all times
  • Procurement Services – Purchasing new products and solutions can be a daunting task with the excessive number of options and features available today. Proxle will utilize your assigned Virtual CIO to take your list of requirements and match them with the right product or solution while providing the most aggressive pricing by leveraging our volume discounts with vendors and distributors throughout the united states
  • Desktop Management – We monitor every connected computing device on your network in order to prevent common issues from occurring. Should an issue arise we quickly leap into action and deploy our expertise to fix the problem once and for all!


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